Sweet Lady's Oatmeal Cookies, LLC
Welcome to the home of your new favorite Oatmeal Cookie! With endless flavor options, a cookie just for you it sure to be found here! Enjoy!
Production Policy:
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Production begins only after full payment is received.
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Please allow up to 3 days for order completion after full payment is received.
Payment Policies:
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On all orders $100 and above, 50% of your total amount must be paid before processing can begin. Net 30 contracted customers are exempt from this requirement.
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Accepted Payment Methods: Cash App/Zelle (Pick Up, Local Delivery, and Vending Events ONLY), Debit/Credit Card payments are excepted at all times. However, Debit/Credit is required on all orders with shipping.
Pick-Up & Local Delivery Policies:
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Pick-Up is available only when confirmed 24 hours before requested pick-up time. Please contact us via email at CustomerCare@sweetladysoatemealcookies.com for arrangements. Please be sure to include your order number in the subject line.
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Local delivery is only available to residents of Paterson, NJ. Delivery will be made only when confirmed 24 hours before requested time. Please contact us via email at CustomerCare@sweetladysoatmealcookies.com for arrangements.
Domestic Shipping Policies:
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Order shipment takes place within the next 24 hours after completion.
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All orders ship via USPS Priority.
Frequently Asked Questions:
Question: What is the shelf life of Sweet Lady's Oatmeal Cookies?
Answer: 14 days after opening.
Question: When can orders be placed?
Answer: 24/7
Question: How can orders be placed?
Answer: Pick-up and local delivery orders are accepted via our Facebook and Instagram inboxes, and by email at CustomerCare@sweetladysoatmealcookies.com.
Orders for shipment can be placed right here on our website.
Question: Where do you ship?
Answer: Sweet Lady's Oatmeal Cookies ships nationwide!
Question: How long does it take to receive an order?
Answer: Order completion takes up to 3 days after payment is received. Shipping takes up to 4 days after payment is received.
Question: What if I don't see the flavor combination I like?
Answer: Head to our order page and select the "Create a Cookie" option. Type in the space provided whichever flavor combination you would like. No more than 3 selections are recommended.